Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

In case of high order volume, shipments may be delayed by a few days. If there will be a significant delay, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic (U.S.): 3–7 business days

  • International: 7–15 business days

Delivery times may vary depending on your location and shipping carrier delays.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email with your tracking number. Tracking information will be updated within 24–48 hours.

International Shipping

We offer international shipping to select countries. Shipping fees and delivery times vary based on destination.

Please note:

  • Customs duties, taxes, and fees are the responsibility of the customer.

  • We are not responsible for delays caused by customs.

Shipping Delays

We are not responsible for delays caused by shipping carriers, weather conditions, or unforeseen circumstances. However, we will do our best to assist you if issues arise.

Incorrect Address Disclaimer

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not liable for lost or stolen packages marked as delivered. If your package is lost in transit, please contact us and we will assist you in filing a claim with the carrier.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Email: shop@homemartco.com

Thank you for shopping with us!